Wrio Keyboard 2.0.0 lagging and crashing

Michael shared this problem 3 months ago
Solved

On my iPhone XS the app always starts lagging more and more until it crashes and freezes completely.

Comments (7)

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Hi Michael

Are you using iOS 13 Beta? If yes, this is the problem. Unfortunately a lot of 3rd party keyboards are unstable on iOS 13 at the moment but we hope they will improve this.

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No, I'm on iOS release channel.

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Ok, we'll have a look!

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When does it crash?

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I can't seem to find a specific trigger.


As I'm just writing this text, it is lagging again.


Also, it is pasting 'Reset complete' in any new text field.

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And how may I diasable 'Reset complete' Reset complete autofilling? Ah it's just doing it again while typing here.

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Since todays update. The keyboard is also lagging on my iPhone 8!

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Hi Michael, that's weird. Let me try to help :)

1.) Do you still get the "reset complete" issue? If yes, can you send us an email to community@typewise.app and type "/dumpSettings#" which will write a longer text with all settings configurations. You can read it to be assured we're not submitting anything personal. This would help us determine the problem.

2.) In terms of lagging, could you record your screen and send it to us please? I presume you're not on low battery or battery save mode?

Thanks a lot!

David

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You can always force it to lagg if you insert text in between other text. I made a video and a Settings Dump.

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Hi Michael, we're releasing an update soon that fixes that lag. Cheers, David

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I'm glad you fixed it. Unfortunately now the vibration feedback is not working anymore, although activated.

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Hi Michael, that's weird with me it works. Which iOS version are you using on what device? Do you have the latest build 273 of Typewise installed? Thanks, David

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iPhone XS

iOS 12.4.1 before and now 13.1.1

WRIO Version 2.0.0 (273)

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On iPhone 8 vibration works.

Still occasional hard lag with random inputs occurring while typing between text.

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Okay, vibration we'll fix, it seems connected to iOS 13.1 update. In terms of random inputs, if you could make a screen recording that would help a lot. Thanks, David

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Here is an example. I'm not even trying to put new letters in. You already see the massive lag just when deleting text in between text.


https://youtu.be/N_K_4qL2NPI

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Thanks Michael, we can reproduce it and will try to fix it within the next few days 😊

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