Keyboard not opening after closing app

Mitor shared this problem 22 days ago
Solved

Conditions: I close the app sliding it on android system normal proccess.

As can see on pictures i was clicking some text inputs after close the app.

We expect that keyboards were always running on background ready to open in anyplace, but right after closing main app it doesn'te open anymore until a few minutes pass.

Comments (7)

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Hi Mitor

We'll have a look. Probably it's crashing.

What device do you use?

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Hi Janis,

device: Huawei Y7 (2017) - Android 7.0

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Im also having this problem in Huawei P20. EMUI 9.1, Android 9

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Strange, I can't reproduce it with our P20. We have a lot of users with that device and nobody mentioned that so far. Does it never open the keyboard when you don't open that main app?

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It happened once, now it seems to be working well.

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Nvm, I tried to reproduce the problem again and this time the keyboard didn't respond at all. I couldn't writte anything or change to emoji or the special characters view. Even when I opened the app again, so I had to restart my hole devise. ☹

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We'll have a look 👍

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i can reproduce it: just open the main board app, close it and try to click in any input text

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Cómo lo coloco por mí antiguo teclado?

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We just released an update that fixes the problem and another improvement regarding this is coming tomorrow. 😁

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the last update was 22 hours ago and the problem is still there;

on the other side, i realize that problem has marked itself as solved and i didn't do that.

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Really? Ok, we'll have a look again. Hopefully the next update will fix this.

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Try again with the latest update that should be available now or in a few minutes. 😊

If you instantly tap on the text field after force closing the app it still might not show up. But if you wait just a few seconds it should work. 😁

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The latest update fixed the problem. But now the keyboard has a delay in the first opening after closing the application.


So, the main problem is solved, a new one has appeared.


Thanks a lot for answer and solve this topic

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Well the keyboard has to load at some point when you close the app before. And if you don't close the app (what you wouldn't do usually) it should appear quit instantly.

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